Presenter

Rick Kramer

Chief Operating Officer, PinnacleCare

Rick Kramer is the Chief Operating Officer of PinnacleCare, responsible for managing the day to day operations of the company. He is directly responsible for Member relations, sales, marketing, service development, recruiting, management development, and human resources. Mr. Kramer is the architect of the company’s Member Relations program designed to ensure that all Members receive exceptional service. Mr. Kramer is also responsible for managing PinnacleCare’s relationships with some of their most important Strategic Partners. Mr. Kramer has a long history of leading and managing healthcare service organizations. As Executive Vice President for First Consulting Group, Mr. Kramer was part of the Office of the President that grew the healthcare service company from $25 million to $250 million, and the execution of a successful public offering. Prior to that, he was the Partner in charge of KPMG’s Healthcare Technology practice, a $50 million business that serviced many of the country’s preeminent Centers of Excellence. Mr. Kramer has a Bachelors of Arts in Economics from Johns Hopkins University and a Masters in Business Administration from Columbia University Graduate School of Business. He resides in Baltimore with his wife Ilene.

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